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Customer Rating




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Order: 2058
Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Excellent service and great price. I really shopped around and this was the best.


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Order: 1996 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Excellent prompt delivery. I will use again in the future...


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Order: 1981 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Customer Feedback: The merchant shipped the materials on time and expeditiously to receive them in less than a week. This gave me plenty of time to prepare for my next class. When make more purchases I will definitely use this merchant again and would recommend to other instructors.


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Order: 1758 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
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Customer Feedback: By the time I began to wonder why I hadn't received tracking info on the suture leg, it was lying at the foot of my door!


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Order: 1648 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
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Customer Feedback:


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Order: 1533
Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: I recently purchased a CPR PROMPT CPR/AED Training Pack from www.drmass.com. The price of the item was Excellent compared to other comparable products. Although the stated delivery time was long, I wrote an e-mail requesting quicker delivery. My e-mail was responded to professionally and VERY quickly. Fast delivery was arranged and I received the product within approximately 1 week.


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Order: 1405 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: I was a little worried when at check out I read that my manikins would arrive between 5-28 days. I needed them ASAP! I wrote Dr. Mass and told them that I needed them by the weekend and sure enough they arrived on time for my class! Also, my daughter and I searched the web and many medical supply companies, Dr. Mass had the BEST prices for the items we needed. We were both very impressed and would gladly shop there again! Joyce


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Order: 1325 Rating: Excellent

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Exceptionally helpful both on phone and via e-mail. Answered questions honestly and clearly. Honored a special request without any difficulty. Hope to do business with this merchant in the future and will recommend to others.


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Order: 1321 Rating: Good

Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
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Customer Feedback: When I asked about the delivery date, and specified my need date, I received a very prompt response. The proposed ship date met my needs, and I actually received the shipment 2 weeks early!


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Order: 1290 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: We experienced no problems and delivery was very prompt. Prices were very comparable with any one else online. Thank you.


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Order: 1284 Rating: Excellent

Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Would purchase from again!!!


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Order: 1257 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Very fast and easy. Cheapest prices I found anywhere!


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Order: 1249 Rating: Excellent

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
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Customer Feedback: was happy overall with this purchase. I received manikins about 10 days later after being given notice in email format that it might take over a month for delivery. I was very pleased to have received them prior to that deadline. after reviewing manikins, I am also very pleased with quality of manikins, will definitely reorder from his company again.


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Order: 1168 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Excellent all the way around. I highly recommend.


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Order: 1153 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: SHIPPED AND DELIVERED VERY QUICKLY. I AM VERY PLEASES WITH THE PRODUCT AND PRICE. I WAS SEARCHING EBAY FOR THE SAME ITEM AND IT WAS MUCH MORE COSTLY.


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Order: 1119 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Ill be shopping here again. Thanks.


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Order: 1087 Rating: Excellent

Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent *********************
Customer Feedback: item was not in stock so it took a little longer than expected but still was fast.


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Order: 1048 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Everything was received as Ordered.


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Order: 992 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: I was impressed by the ease I received my product. The product was in good shape and easy to use. I even had then delivered a day early just in time for a class I was teaching the next day!


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Order: 988 Rating: Excellent

Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Very helpful. I was in a position to find a particular item that was on back
Order by the manufacturer. I had contacted several suppliers. This merchant probably had the only 2 in the country. The product was promptly shipped overnight for a training class at our hospital. Customer Service personnel was very helpful and patient.


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Order: 987 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback:


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Order: 981 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Customer Feedback: I was happy to find all my CPR training needs in one place. Makes it much easier when needing to
Order for a class. My only complaint: received an email saying my items were shipped a week after I had already received the items. Items were exactly as described and shipping was pretty quick! Will definitely use this company again. Thanks!


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Order: 964 Rating: Excellent

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: Received my item faster than I expected. Good Job!


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Order: 915 Rating: Good

Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback: I Ordered my product, and 5 days later I still had not received a shipping confirmation. I emailed customer service, and someone called me back immediately. I received my shipping confirmation the very next day, and the product was delivered a few days later. I was very pleased with the response time of customer service, and they followed through with their promise.


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Order: 884 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Customer Feedback:


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Order: 826 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback:


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Order: 742 Rating: Excellent

Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Customer Feedback:


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Order: 706 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
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Customer Feedback: I was very pleased with the ease of buying online and when I e-mailed a question I promptly received an answer. Overall this was a very good experience.


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Order: 640 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Bad
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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CPR Manikin
Customer Feedback: thanks...good service overall :)


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Order: 619 Rating: Good

Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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CPR Manikins
Customer Feedback: I was pleased with the service I received from the CPR Manikins & Medical Training Aids Super Store. Customer service, both e-mail and phone, was Excellent, and shipping time was much faster than advertised. The adult and infant manikins matched the descriptions and depictions in the advertisement. I look forward to using the products to train my staff to perform CPR properly.


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Order: 583 Rating: Good
Comments: I am recommending the store, but the "tell everyone" phrase in the Excellent category rules the category out as a possible choice. I WILL certainly recommend the store to people I know that have an interest in CPR manikins and training dummies.


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Order: 553 Rating: Excellent

Comments: Prompt, helpful and courteous....what more can I say? Oh yes, Excellent product!


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Order: 543 Rating: Excellent

Comments: Better than I expected!


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Order: 510 Rating: Excellent


MASS GROUP INC
Mailing Address:
8345 NW 66 ST #5026, Miami, FL, 33166 USA
Tel# 1-800-370-5774 - Fax# (206)-222-1884
Government Orders, Cage Code#3HA97, Duns#135415185, TAX ID# 42-155****
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